IT Asset Disposition (ITAD) is the secure process of retiring, managing, and disposing of outdated IT equipment such as laptops, desktops, servers, networking equipment, and mobile devices. A professional ITAD program helps organizations protect sensitive data, maintain regulatory compliance, recover value from usable assets, and recycle electronics responsibly. ARCOA provides end-to-end ITAD services, including logistics, secure data destruction, remarketing, certified recycling, and detailed reporting.

ARCOA accepts a wide variety of business electronics, including:

• Laptops and desktop computers
• Servers and data center equipment
• Networking equipment
• Mobile phones and tablets
• Hard drives and solid-state drives
• Copiers and multifunction devices
• Telecom equipment
• Consumer electronics
• Defective, recalled, obsolete, and overstock products
• Electronic components and circuit boards

Equipment that still has value may qualify for remarketing, while end-of-life devices are processed through certified recycling.

Yes. ARCOA performs NIST SP 800-88 compliant data sanitization and destruction using media-appropriate methods. Depending on the device and customer requirements, data may be securely erased, degaussed (for traditional hard drives), or physically shredded. Every process is documented to provide customers with an auditable record of data destruction.

Yes. ARCOA follows the NIST SP 800-88 Guidelines for Media Sanitization, which is widely recognized as the U.S. standard for secure media sanitization. Their process follows the NIST hierarchy of Purge when possible, Clear when appropriate, and physical destruction when sanitization cannot be completed or customer requirements dictate destruction.

Yes. Customers receive documentation based on the services performed. Depending on the project, reports may include a Basic Audit Report, Hard Drive Audit Report listing individual drive serial numbers and sanitization methods, and a Mass Balance Report documenting the disposition of processed materials. These records support compliance and long-term recordkeeping.

Yes. ARCOA offers onsite data destruction for organizations that require storage devices to be destroyed before leaving their facility. This service is commonly used by healthcare organizations, government agencies, financial institutions, and other businesses with strict security policies.

ARCOA maintains several third-party certifications that demonstrate its commitment to security, environmental responsibility, and quality, including:

• e-Stewards®
• RIOS®
• ISO 14001
• NAID AAA Certification

These certifications require ongoing audits and help customers meet their own environmental and data security requirements.

Third-party certifications verify that an ITAD provider follows established standards for secure data destruction, environmental responsibility, employee training, and downstream vendor management. Choosing a certified provider can help organizations reduce compliance risks and document due diligence during audits. This aligns with widely accepted industry practices.

Yes. Equipment that cannot be reused or remarketed is processed through ARCOA’s certified recycling and de-manufacturing program. Materials are directed through vetted downstream vendors, supporting responsible recycling practices and helping customers divert electronic waste from landfills.

In many cases, yes. Equipment with remaining market value may be refurbished and remarketed, allowing customers to recover value that can offset processing costs. The amount of value depends on factors such as equipment age, condition, specifications, and current market demand.

ARCOA’s documented chain of custody begins when equipment is accepted during pickup. Assets are tracked throughout transportation, processing, data destruction, remarketing, or recycling, with each item documented within ARCOA’s asset management system. This provides traceability from pickup through final disposition.

Yes. ARCOA provides nationwide logistics and secure pickup services for organizations across the United States. Pickup methods and transportation are coordinated based on customer needs and project size.

ARCOA works with organizations across numerous industries, including:

• Healthcare
• Financial services
• Education
• Government
• Manufacturing
• Technology
• Retail
• Enterprise organizations

The company also supports OEMs and distributors with certified recycling programs for defective, recalled, obsolete, and overstock products.

Yes. ARCOA provides certified destruction and recycling services for recalled, defective, obsolete, and excess electronic products. This helps manufacturers and distributors protect their brand while ensuring products are processed through documented recycling and destruction programs.

Pricing varies depending on several factors, including:

• Equipment type
• Age and condition
• Quantity
• Current commodity markets
• Data destruction requirements
• Logistics
• Compliance requirements

Some projects generate value through remarketing, while others may involve recycling or processing fees. ARCOA evaluates each project individually before providing pricing.